Platform-based customer agility: An integrated framework of information management structure,capability, and culture     

《International Journal of Information Management》2021

Platform-based customer agility is the ability to leverage the voice of the customer on a platform to achieve market intelligence and to explore competitive action opportunities. Prior studies have indicated the critical role of customer agility in enabling the survival and prosperity of contemporary organizations in a turbulent business environment, although how to develop this capability is not answered. The current research attempts to fill this theoretical gap. Drawing on the information management literature, we propose an integrative information management framework to investigate the process of developing customer agility. By conducting a case study of a leading e-commerce platform in China, we identify three types of platform-based customer agility (i.e. reactive customer agility, proactive customer agility, and coactive customer agility) in different phases of the growth of the platform. Furthermore, a process model is developed from the case study. It shows that platform-based customer agility is achieved by establishing information management structure, developing information management capability, and instilling information management culture. This study contributes to the knowledge on customer agility and information management. Detailed recommendations are also provided for potential practitioners.  相似文献   

价值链视角下杭州马拉松赛事品质提升研究     

胡炬波  王俊杰  刘思奥 《浙江体育科学》2020,(3):42-47

采用文献查阅、专家访谈、实地调查等方法,对杭州马拉松赛事提升进行了研究。基于价值链理论,分析了该项赛事在策划、营销、开发、筹备、生产、服务等各环节的现状,认为其存在风险管理机制急需补全、媒体宣传运营有待加强、商业运作稍显薄弱、赛道设计亟待优化、赛事服务尚可完善等问题,并就赛事品质提升给出相关建议。  相似文献   

命运共同体的构建:中西方体育文化从区隔到融合     

曾镜儒  向勇 《体育科技文献通报》2020,(2):114-116

在国际化趋势的带动下,人类命运共同体的构建延伸渗透到了各个领域中。体育文化作为中西方存在明显差异的一个部分,如何在新的时代背景下打破原有区隔,树立新的定位和方向,并进一步实现融合是当前发展的关键。为此,文章采用文献资料法等,将围绕命运共同体的构建对中西方体育文化从区隔到融合展开探讨。  相似文献   

场地转换视角下世界优秀男子网球单打运动员技术策略分析     

郭莹  朱盼 《中国体育科技》2020,(6):76-82

目的:寻找不同场地的制胜技术策略与场地转换过程中的技术策略变化特点。方法:运用较小时间单元的技术指标(盘数据),对2018年男子单打四大满贯公开赛,共计73场比赛的单盘数据,进行不同场地胜负者Wilcoxon Signed Ranks Test检验分析,并用Kruskal Wallis Test检验(通过Bonferroni校正)对场地之间技术指标进行差异性检验及多重事后比较分析。结果:1)2018年四大满贯男子比赛,不同场地平均每场盘数:草场>红土>硬地;2)硬地与红土,ACE/%指标具有显著差异,2种场地的各项指标数据均值相差较小。红土与草地,6项技术指标具有显著差异,双误、一发进区率未见显著差异,2种场地的各项指标数据均值相差最大。草地与硬地,7项技术指标具有显著差异,制胜球未见显著差异,数据均值差异小于草地与红土的差异;3)不同场地之间显著差异指标的个数:硬地与红土1个,红土与草地6个,硬地与草地7个。结论:场地不同需要运动员采用不同的技战术策略,注重场地转换过渡期中技术策略思想转变。硬地转红土,注重战术策略趋同性特点变化,发球以限制接得分为主,控制非受迫性失误,整体技战术策略守大于攻。红土转草地,技术指标差异最大,技术策略调整最大,转变防守反击思想,草地发球相关技术更为重要,草地盘数多于红土,整体技战术策略攻大于守。草地转硬地,技术策略接近,硬地需要减少双误,提高一发进区率、二发得分率,注重技术的全面性,整体技战术策略攻守平衡。  相似文献   

我国马拉松跑者深度休闲特质的质性研究     

田海波  周文婷  邱亚君  齐震 《沈阳体育学院学报》2020,(1):54-60

在"马拉松热"的背景下,对跑步参与过程中马拉松跑者的深度休闲特质进行探究。采用滚雪球抽样方式,对20名马拉松跑者进行半结构式访谈,通过质性分析软件NVivo 11.0对访谈资料进行分析。研究结果表明马拉松跑者具有深度休闲的6个特质:坚持不懈、生涯性、显著的个人努力、强烈的认同感、独特的文化、持久的收益。本研究进一步丰富了已有研究成果,其中坚持不懈中的"毅力"和"自我管理"两方面体现了马拉松项目的特点。对马拉松跑者来讲,经济回报和团队发展并不是明显的持久收益。本研究结果拓展了对我国"马拉松热"现象的理解,未来应采用定量方法进行深入研究。  相似文献   

“人本主义”视角下的高校公共体育教学改革探究     

沈文熹 《体育科技文献通报》2020,(4):87-88

"人本主义"是素质教育改革持续推进的重要教学理念,对于当前高校开展公共体育课程教学改革工作具有积极意义。本文细致分析了"人本主义"对于高校公共体育教学改革的意义,重点阐述了高校公共体育课程教学改革过程中存在着的不足,并提出了一些科学有效的公共体育教学改革策略,为全面有效提升高校公共体育教学水平提供一定参考。  相似文献   

体育产业供给侧改革:投入要素、行动逻辑与实施路径——基于社会主要矛盾转化研究视角     

沈克印  吕万刚 《中国体育科技》2020,(4):44-51,F0003

通过文献资料调研、实地考察、专家访谈等方法,基于社会主要矛盾转化视角,对体育产业供给侧改革的投入要素、行动逻辑与实施路径进行研究。研究认为:1)中国特色社会主义步入新时代,社会主要矛盾的转化对体育产业供给侧改革提出了新要求,而体育产业供给侧改革可以有效破解体育产业中不平衡和不充分的发展问题;2)推进体育产业供给侧改革的核心工作是通过改革与创新,优化产业结构,提高劳动力、土地、资本、制度等要素的投入力度,提高全要素生产率;3)行动逻辑是构建“强政府-强市场”结合模式,不仅要用好政府“有形之手”,也要放开市场“无形之手”,发挥市场在体育资源配置中的决定性作用。具体实践中,通过深化体制机制改革、促进产业跨界融合、实施产业创新驱动、补齐产业发展短板等途径推进体育产业供给侧改革。  相似文献   

基于微信平台的口腔正畸住院医师规范化培训教学模式探讨     

周洁  高翔 《教育教学论坛》2020,(8):307-308

通过微信平台,将正畸专业知识传授、临床技能培训和继续教育等内容融入口腔正畸住院医师规范化培训的日常教学工作中,充分利用微信各平台在信息传输中的优势,突破传统正畸规培医师临床教学过程中在时间和地域上的限制,帮助培训医师在日常临床工作之外的时间里完善并更新临床正畸实践的知识体系,最终实现口腔正畸专科医师规范化培训教学质量的提高。  相似文献   

Developing Student Metacognition through Reflective Writing in an Upper Level Undergraduate Anatomy Course     

Valerie Dean O’Loughlin  Lauren Miller Griffith 《Anatomical sciences education》2020,13(6):680-693

Incorporating metacognitive strategies in the classroom helps students monitor and adjust their learning strategies throughout the semester, and helps students progress from novice to expert learners in a subject. Journaling (i.e., reflective writing) is one metacognitive task that allows students to contemplate and articulate their skill development as they learn a new subject. The research reported here examines the use of ‘blogs’ (i.e., online journals) in an upper level undergraduate human anatomy course. The blogs both facilitated development of students' metacognitive skills and provided researchers insight into student metacognitive process. Data were examined from 92 students from three successive semesters (spring 2010, 2012 and 2014). Each student reviewed 10 radiology online cases throughout the semester and then reflected on their understanding of anatomy and radiology in an online blog for each case. A total of 927 blogs were examined for this research. The researchers used a grounded theory approach to analyze the blog narratives and develop a codebook based on common themes. The 927 blogs yielded 11,082 statements that were coded with the codebook. As the semester progressed, the blog entries showed that students demonstrated greater self-confidence in their abilities to understand the subject matter, expressed greater enthusiasm for anatomy in general, and they improved their metacognitive skills. This research illustrates that reflective writing in an undergraduate anatomy course not only facilitates improvement in student metacognitive skills, but also provides the instructor with evidence how a student progresses from novice to more experienced learner in anatomy.  相似文献   

The Use of a Mobile Learning Tool by Medical Students in Undergraduate Anatomy and its Effects on Assessment Outcomes     

Nikola Golenhofen  Felix Heindl  Claudia Grab-Kroll  David A.C. Messerer  Tobias M. Böckers  Anja Böckers 《Anatomical sciences education》2020,13(1):8-18

Hand-held devices have revolutionized communication and education in the last decade. Consequently, mobile learning (m-learning) has become popular among medical students. Nevertheless, there are relatively few studies assessing students' learning outcomes using m-learning devices. This observational study presents an anatomy m-learning tool (eMed-App), an application developed to accompany an anatomy seminar and support medical students' self-directed learning of the skeletal system. Questionnaire data describe where, how frequently, and why students used the app. Multiple choice examination results were analyzed to evaluate whether usage of the app had an effect on test scores. The eMed-App application was used by 77.5% of the students, mainly accessed by Android smartphones, and at students' homes (62.2%) in order to prepare themselves for seminar sessions (60.8%), or to review learning content (67%). Most commonly, students logged on for less than 15 minutes each time (67.8%). Frequent app users showed better test results on items covering eMed-App learning content. In addition, users also achieved better results on items that were not related to the content of the app and, thus, gained better overall test results and lower failure rates. The top quartile of test performers used the eMed-App more frequently compared to students in lower quartiles. This study demonstrated that many students, especially the high-performing ones, made use of the eMed-App. However, the app itself did not result in better outcomes, suggesting that top students might have been more motivated to use the app than students who were generally weak in anatomy.  相似文献